Privacy Policy – NueDoc

Effective Date: May 2026

Welcome to NueDoc. NueDoc is a workforce and lead management application designed for Marketing Heads and Marketing Executives to streamline employee management, field operations, referral partner management, and lead tracking activities.

This Privacy Policy explains how NueDoc ("Application", "App", "we", "our", or "us") collects, uses, stores, and protects information when users access and use the Application.

By using the Application, you agree to the practices described in this Privacy Policy.

1. About NueDoc

NueDoc helps organizations manage:

• Employee attendance and tracking
• Field executive operations
• Task allocation and monitoring
• Lead creation and management
• Referral partner management
• Real-time check-in/check-out activities
• Productivity and workflow monitoring

The application is primarily intended for healthcare marketing and referral management operations.

2. Information We Collect

a) Employee / User Information

We may collect the following details from authorized users:

• Full name
• Mobile number
• Email address
• Employee ID
• Designation
• Department details
• Username and login credentials

b) Attendance & Location Information

To support field operations and attendance tracking, NueDoc may collect:

• GPS location data
• Check-in / check-out locations
• Visit timestamps
• Assigned task locations
• Movement tracking during official work activities

Location tracking is used only for operational and attendance purposes.

c) Lead Information

Users may create and manage leads within the Application. Information collected may include:

• Patient name
• Contact details
• Gender and age
• Referral information
• Department or service details
• Lead status and follow-up notes

The Application is intended for operational coordination and does not store detailed medical records unless specifically enabled by the organization.

d) Referral Partner Information

The Application may collect information related to referral partners, including:

• Doctor details
• Clinic details
• Diagnostic center information
• Corporate partner details
• Contact information
• Visit notes and relationship tracking details

e) Device & Technical Information

We may automatically collect:

• Device information
• Operating system version
• IP address
• Login history
• Application usage logs
• Crash reports and analytics data

3. How We Use Information

Information collected through NueDoc is used for:

• Employee attendance management
• Field workforce tracking
• Task assignment and monitoring
• Lead creation and follow-up
• Referral partner relationship management
• Performance monitoring and reporting
• Operational transparency
• Improving productivity and workflow efficiency
• Enhancing application performance and security

4. Location Services

NueDoc may use foreground or background location access for:

• Attendance punching
• Check-in / check-out verification
• Assigned location validation
• Field activity monitoring

Users will be requested to provide location permissions before such features are enabled.

Disabling location access may limit certain functionalities of the Application.

5. Data Sharing & Disclosure

We do not sell personal information to third parties.

Information may be shared only with:

• Authorized organization administrators
• Reporting managers and supervisors
• Internal operational teams
• Technology and hosting service providers
• Legal or regulatory authorities where required by law

6. Data Security

We implement reasonable administrative, technical, and security measures to protect information against:

• Unauthorized access
• Data misuse
• Alteration
• Disclosure
• Loss or destruction

However, no digital platform or internet-based system can guarantee absolute security.

7. Data Retention

Information will be retained only for as long as necessary to:

• Fulfill operational requirements
• Maintain reporting and audit records
• Comply with legal obligations
• Support business continuity

Data may be deleted or archived periodically based on organizational policies.

8. User Responsibilities

Users of NueDoc are responsible for:

• Maintaining confidentiality of login credentials
• Using the Application only for authorized business purposes
• Providing accurate information
• Protecting patient and referral partner confidentiality
• Avoiding misuse of data or unauthorized sharing

9. Permissions Used by the Application

Depending on functionality, NueDoc may request permissions such as:

• Location access
• Camera access
• File and storage access
• Notification access
• Internet access

These permissions are used strictly for Application-related operations.

10. Third-Party Services

NueDoc may use trusted third-party services for:

• Cloud hosting
• Analytics
• Notifications
• GPS and map services

Such providers may process limited information necessary to support Application functionality.

11. Children's Privacy

NueDoc is intended only for authorized business and organizational users and is not designed for individuals under 18 years of age.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect operational, legal, or technical changes.

Updated versions will be made available through the Application or associated platforms.

13. Contact Us

14. Consent

By accessing or using NueDoc, users consent to the collection, use, and processing of information as described in this Privacy Policy.