Support Services

Support Services

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The key differentiator in the current marketplace between service providers is to provide cutting edge support and comprehensive solutions which are highly effective and offer the right solutions. Suvarna Technosoft always stands behind its customers and provides them with support services which can be rapidly deployed and implemented in the shortest possible time. Our range of products include an advanced HIMS system which is used to run hospitals, a document management system which is used to manage medical records, an advanced payroll management system which is designed to handle payroll functions of the employees.


Our support teams provide continious support to our clients on various fronts which include telephonic, email based and live onsite support functions for our hospital information management system and our related products. Complex integration and module support services for our HIMS Systems are performed using our trained experts. These trained experts help us manage and support our clients who have installed varied HIMS versions as required. We support various types of HIMS configurations which are present which include various levels of the Suvarna-HIS software like basic, enterprise and lite. We also provide onsite support for our HIMS systems at client locations.

Our approach towards customer support is to offer the right type of solutions whenever our customers need them. Based on highly effective process driven structure our support systems and teams can fix even the most critical issues in record time thereby increasing client revenue and satisfaction.

Our skilled engineers are always available on call 24X7 and identify client needs and requirements using various technologies and process which help isolate and identify problems before they turn into a crisis. This pro-active approach has given our clients enormous confidence in our capabilities to support them in every possible manner and prevent system or application downtime.er and prevent system or application downtime.